Versand

Für uns bei StileBagno ist Ihre Zufriedenheit als Kunde sehr wichtig und aus diesem Grund möchten wir Ihnen so viele Dienstleistungen wie möglich anbieten, einschließlich IMMER KOSTENLOSER VERSAND</strong > im gesamten italienischen Hoheitsgebiet, unabhängig von der Anzahl der Produkte. Bestellungen werden in der Regel innerhalb von 24 Stunden nach Zahlungseingang bearbeitet. Die Produkte werden je nach bestelltem Produkt per Expresskurier UPS, SDA, BRT, TNT oder durch spezialisierte Kuriere wie FERCAM, GEFCO, DB SCHENKER, DILOG TOSCANA versandt.

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Brausen, Armaturen, Abläufe und Zubehör: 2- 4 funktioniert Tagen per BRT- oder SDA-Expresskurier;
Duschabtrennungen, Duschwannen, Badezimmerarmaturen, Duschsäulen, beheizte Handtuchhalter, Badewannen: 5-7 Werktage, vorbehaltlich unvorhergesehener Umstände, per Spezial- oder Expresskurier mit telefonischer Benachrichtigung;
Duschwannen aus Mineralmarmor: < span style=\"text-decoration: underline;\">14-15 Werktage, vorbehaltlich unvorhergesehener Umstände, per DACHSER-Spezialkurier mit telefonischer Benachrichtigung;

Hinweis: Bitte beachten Sie dass sich die Lieferzeiten für die Inseln um 1-3 Werktage erhöhen.

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Wenn Sie Ihrer Sendung einen bestimmten Service hinzufügen möchten, wie z. B. Bodenlieferung, obligatorische telefonische Benachrichtigung oder Lieferung nach Vereinbarung, wenden Sie sich an den Kundendienst , wir prüfen gerne, wie und ob es möglich ist, den gewünschten Service für das Interessensgebiet anzuwenden.

Wir weisen darauf hin, dass Ihnen bei einer Lieferung nach Termin mit erfolglosem Zustellversuch die Lagerkosten in Rechnung gestellt werden. Diese Kosten variieren je nach Lagerdauer und Kurierdienst. In diesem Fall stellen wir eine Rechnung über den für den Lagerbestand selbst angefallenen Betrag aus, da wir dann den Kurierdienst bezahlen müssen.

Die Verantwortung für den Versand, unabhängig von der gewünschten Versand- oder Lieferart, liegt bei SmartOne S.r.l.s. bis zum Moment vor der Lieferung selbst. Während der Anlieferungsphase und danach liegt die Verantwortung beim kaufenden Kunden oder bei demjenigen, der die Ware in seinem Namen abholt. Wenn die Ware von einer anderen Person als dem Käufer abgeholt wird, ist der Kunde verpflichtet, diese Person über die bei der Lieferung einzuhaltenden Verfahren zu informieren. Wer die Ware abholt, übernimmt die Verantwortung für die Prüfung der Ware und der Verpackung gemäß den nachstehenden Anweisungen.

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Nachstehend geben wir das Verfahren an, das bei der Lieferung der Ware durch den Kurier zu befolgen ist.
WICHTIG: Bei der Lieferung empfehlen wir Ihnen, Folgendes zu überprüfen:</ p>

die Anzahl der gelieferten Pakete muss der auf dem DDT (Beförderungsschein) angegebenen Anzahl der Pakete entsprechen ;</ li>
dass die Verpackung intakt ist, nicht beschädigt oder nass ist;
dass die Ware intakt ist, öffnen Sie das Paket zusammen mit dem Kurier und überprüft;

Sollte das Paket manipuliert, verbeult, nass oder die darin befindliche Ware beschädigt sein, melden Sie das Problem unverzüglich auf diesem Weg:< br />Schreiben Sie die Worte: \"WARENPRÜFUNG + Begründung\" auf den Zettel, den der Kurier von Ihnen unterschreiben lässt, und auf das Transportdokument. Bringen Sie erst dann Ihre Unterschrift. Die Beschreibung der Art des Schadens ist unerlässlich.

So unterschreiben Sie das VBA richtig:

Warenlager, getrennte Palette;
Warenlager, durchstochene oder verbeulte Verpackung;
Warenlager, nasse Verpackung; li>
Warenlager, Geräusch von zerbrochenem Glas im Inneren;
Warenlager, offene Verpackung;
Warenlager, Produkt im Inneren ist zerbrochen;

Verweigern Sie die Lieferung, wenn:

das Paket sichtbar beschädigt ist; < li>Es treten besondere Geräusche bei der Handhabung auf;
Der Kurier verweigert Ihnen das Anbringen der Kontrollreserve wie oben angegeben;

Die Ware unter Angabe des Grundes auf dem Transport abzulehnen dokumentieren und sofort unseren Kundendienst.

Wenn Sie nichts auf das Lieferschein (oder digitale POD) schreiben Sie erklären, dass die Ware bei Lieferung intakt war. Sobald der Kurier das Paket verlassen hat, ist er nicht mehr für die Ware verantwortlich. Wenn Sie also beim Öffnen (auch nur wenige Minuten später) eine Beschädigung feststellen, können wir kein Ersatzverfahren im Rahmen der Garantie durchführen.
Wir raten Ihnen daher die kontroll- und motivierungspflichtige Ware immer anzunehmen durch Anbringen Ihrer Unterschrift.

Die Benachrichtigung über eventuelle Schäden muss spätestens innerhalb von 24 Stunden erfolgen nach Erhalt der Ware. Für den Fall, dass die Ware Transportschäden aufweist und die Kontrollreserve nicht begründet angebracht wurde, können wir das Versicherungsverfahren auf Schadensersatz nicht einleiten. Um eine Anomalie oder einen Bruch während der Lieferung zu melden, können Sie sich an unseren Kundenservice per E-Mail (info@stilebagno.com) oder per Telefon oder WhatsApp unter: +39 389 8588799